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World Genetics support
Need help with a payment, report, raw DNA upload, or account/browser issue? Contact us by email.
Support tips
- Include the email used at checkout if your question is about payment.
- Include your browser/device and a short description if something did not work.
- Do not email raw DNA files unless support specifically requests it.
Privacy reminder
World Genetics is designed so raw DNA files are processed locally in your browser and are not uploaded to World Genetics servers.